The keyboard is an important component that makes your laptop a functional computer. When the keyboard stops working, it either throws you into panic mode, disrupts your schedule, or both. The uncertainty that comes with a keyboard malfunction can be devastating. But no worries. We have some solutions to the most common problems.
The first thing you need to determine is whether it’s a software problem, or hardware related. While the former is easy to deal with, the latter can be tricky.
Software related issue
If your laptop is able to boot to BIOS when you press the relevant button, then, your laptop keyboard is working. However, Windows doesn’t recognize it so, you’ll need to reinstall the keyboard drivers.
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In order to do this, you may need to connect an external keyboard to type in your password with.
Reinstall your keyboard drivers by going to Device Manager (click Start button, type ‘device manager’), then scroll down and click ‘Keyboards’. If there’s an exclamation mark by the default laptop keyboard (‘Standard PS/2 Keyboard’ in this example), then Windows has detected a problem. Right-click the keyboard, click ‘Uninstall device’, then reboot your PC.
If everything is done right, your keyboard should reinstall instantly and be back up and running again.
Sometimes the drivers from other keyboards you’ve previously attached can interfere with and automatically disable the laptop keyboard. Uninstall all laptop drivers that aren’t your main keyboard.
However, if your laptop is unable to directly boot into BIOS then, yours is a hardware issue. And here’s how to go about it.
Repeatedly press the button that takes you to the BIOS screen, as your laptop is booting up. This is usually the ‘Delete', ‘F2', ‘F8' or ‘F12' keys; although it varies between different laptop makes. If your laptop doesn’t boot to Windows, then you’re either pressing the wrong button or your keyboard is definitely not working on a hardware level.
This could be something as simple as the connector between the keyboard and motherboard having become loose.
Consider sending your laptop to a specialist if you’re having second thoughts about opening your laptop. However, If you want to do it yourself, lift the keyboard with a tool and check the connection underneath. Examine the tap connecting the keyboard to the motherboard. If it’s loose, just reconnect it firmly back into its slot. However, if the ribbon or connector is damaged, then you’ll need to get your laptop repaired by a professional.
Well, that is all for now. If you found this useful, let us know.