All maintenance technicians know that managing infrastructures from the various locations to the equipment itself is a time consuming and complex process. Fortunately, there are management tools that promise to make the day-to-day work of these professionals much simpler and more organized.
Whatever the business area, the level of customer satisfaction must be measured over time by your overall experience, not just at an isolated time, with a unique focus on the product. In this way, it is important to optimize the processes to make the consumer experience unforgettable, be it retail, hospitality, catering, and health, among many others.
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The goal of using maintenance software is Centralized Information
The goal is to bring together everything that is necessary to manage or execute the work in a single, 100% digital tool. The constant exchange of roles – as companies become more environmentally friendly – complete the numerous Excel files, emails, and endless calls that are often unnecessary. In addition, it is possible to file and access, in an easy and organized, all the technical and legal documentation of the equipment.
A Maintenance Management Software allows for a greater and better flow of communication between the entire team and its optimization of resources. It should provide an application where technicians, users, and even customers can report malfunctions, anytime, from anywhere. In a hotel, for example, the guest experience depends to a large extent on the speed of response to operational issues.
You need a CMMS
If your company or organization performs routine maintenance on a regular basis, you can benefit from a Computerized Maintenance Management System. A CMMS is a software program that helps you keep track of maintenance processes and the inventory necessary to perform maintenance tasks. A best CMMS system offers a number of important advantages.
Improved Inventory Control
A CMMS can lead to better inventory management. The system maintains supplies for maintenance parts and supplies and can even generate an order automatically when needed. This reduces the risk of running out of an important part at a critical time, as well as the need to continuously monitor stocks. A CMMS can also prevent the costs associated with carrying too much additional inventory, which includes handling and storage.
Streamlined maintenance processes
A CMMS can simplify the maintenance planning. The system includes functions for routine maintenance activities that allow equipment and machines to efficiently plan and classify. By using historical data provided by the system, users can determine when equipment was maintained in the past and what work was performed each time. Important documents such as user manuals can be stored in the system instead of wasting valuable space to store paper documents.
A CMMS, especially if combined with a good MTBF, can increase employee productivity, thereby helping an organization improve the overall bottom line. The point is that the employees will not waste time sifting through paper documents such as maintenance data and product manuals. They can quickly access the information they need with a few keystrokes, providing extra time for more productive activities. More efficient and timely maintenance also results in less downtime due to malfunctions due to poorly maintained equipment.
Safety and Compliance
Improved maintenance processes helped by a CMMS can lead in a safer workplace because employees are less at risk of injury caused by improperly maintained equipment. It also increases the chance that they have the right tools to perform a particular task. Safer operational processes and equipment also helps to ensure that the workplace is in compliance with relevant health and safety regulations. Fewer injuries mean less lost time for employees and lower dollar amounts of employees’ insurance claims paid as compensation.