MTN Mobile Money subscribers have started receiving text message alerts about the reintroduction of the “Allow cash-out” feature.

Starting November 4 2017, the “Allow Cash Out” feature will be back on the scene as part of attempts by the company to beef up security for subscribers.

Also, agents no longer have to write down the numbers of customers in order to perform the transaction. New booklets will be provided to agents in order not to reveal the number of the customers.

While putting in measures to curb Mobile Money Fraud, MTN has reminded customers to support in the fraud campaign by adhering to the following:

  • Do not disclose your PIN. It is your secret;
  • Do not entertain calls or messages concerning your mobile money account;
  • Do not give out your phones for mobile money transactions to be performed on your behalf.

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