It’s all exciting when you get a new iPhone; especially if it’s the iPhone X. You are able to take nice pictures, enjoy all the beautiful apps and other amazing features. But when it suddenly gets lost/stolen, that can be very devastating.
But don’t worry. All hope is not lost. Apple offers a free tool to enable you to get it back. What’s more, regardless of whether you can’t get it back, you can keep a thief from getting at your own information.
The “Find My iPhone” tool is all you need to do this. “Find My iPhone” is a free service that is a piece of iCloud. With your telephone’s GPS and Internet connection, it causes you find it on a map and take certain activities.
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How to use “Find My iPhone”
The Find My iPhone service set up must be on your device by default before it was stolen. If you did, go to https://www.icloud.com/ in a web browser.
There’s also a Find My iPhone app that you can install on another iOS device to track yours. This article covers using the web-based tool, though using the app is pretty similar. If your iPhone or iPod touch (or iPad or Mac) is missing, follow these steps to try to recover it:
- Log in to iCloud using the account you used when setting up Find My iPhone. This is probably your Apple ID/iTunes account.
- Click on Find iPhone under the web-based tools offered by iCloud. Find My iPhone immediately begins trying to locate all the devices you have it enabled on. You’ll see onscreen messages as it works.
- If you have more than one device set up for Find My iPhone, click All Devices at the top of the screen and select the device you’re looking for.
- If it locates your device, Find My iPhone zooms in on the map and shows the location of the device using a green dot. When this happens, you can zoom in or out of the map, and view it in standard, satellite, and hybrid modes, like in Google Maps. When your device is found, a window appears in the right corner of your web browser. It lets you know how much battery your phone has and offers a few options.
- Click Play Sound. This is the first option because sending a sound to the device is best when you think you’ve lost your device nearby and want help finding it. It can also be helpful if you think someone has your device but is denying it.
If for some reason, you do not think you are going to get the phone back, delete all data from the device. To do this, click the Erase button.
You’ll see a warning (basically, don’t do this unless you’re absolutely sure you want to). Click the box that says you understand what you’re doing and click Erase. This will delete all the data on your phone, preventing the thief from accessing it.
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