MTN Ghana

MTN Ghana

MTN Ghana is the market leader in the increasingly competitive mobile telecommunications industry in Ghana, offering subscribers a range of exciting options under Pay Monthly and Pay As You Go Services. The company has committed itself to delivering reliable and innovative services that provide value for subscribers in Ghana’s telecommunications market. MTN has continuously invested in expanding and modernizing its network since its entry into Ghana in 2006. Total investments from 2006 till date are about US$2.4 billion. MTN has the widest 2G coverage across the length and breadth of Ghana and the widest 3G coverage in 170 districts across the country. The company has also built three modern Switch and Data centres to deliver stable, reliable, efficient and robust Telecom and Data Services to customers.

MTN official logo

About MTN Group

Launched in 1994, the MTN Group is a leading emerging market operator, connecting subscribers in 22 countries in Africa, Asia and the Middle East. The MTN Group is listed on the JSE Securities Exchange in South Africa under the share code: “MTN.” As of 30 June 2013, MTN recorded 201.5 million subscribers across its operations in Afghanistan, Benin, Botswana, Cameroon, Cote d’Ivoire, Cyprus, Ghana, Guinea Bissau, Guinea Republic, Iran, Liberia, Nigeria, Republic of Congo (Congo Brazzaville), Rwanda, South Africa, Sudan, South Sudan, Swaziland, Syria, Uganda, Yemen and Zambia.  MTN’s brand is the most valuable in Africa, and is ranked in the top 100 brands worldwide. MTN’s shares constitute the biggest primary listing on the JSE – Africa’s largest stock exchange.

[one_half]

Vision

To lead the delivery of bold, new Digital World to our customers

[/one_half][one_half_last]

Mission

To make our customers’ lives a whole lot brighter.

[/one_half_last]

Discover more about MTN Group and its story at www.mtn.com.

MTN - invest in people

MTN – Leading the delivery of a bold new digital world to our customers

MTN, the leading provider of telecommunications services in Africa and the Middle East, entered the Ghanaian market following the acquisition of Investcom in 2006. MTN’s overriding mission is to be a vehicle for Ghana’s economic growth and development, helping to promote Ghana’s strong development potential from the provision of world-class telecommunications products and services, through to innovative and sustainable corporate social investment initiatives.

Providing a distinct customer experience

MTN is the market leader in the increasingly competitive mobile telecommunications industry in Ghana with over 12 million subscribers and offering its valued subscribers a range of exciting products and services under Postpaid and Prepaid subscriptions. MTN’s network coverage is extensive. It covers all 10 regional capitals, major cities and many rural and remote areas. The company continues to invest heavily in infrastructure to expand its coverage and capacity across the country.

MTN’s business across its 22 footprints is governed by five values – Leadership, Innovation, Relationships, Integrity and a Can-Do spirit. These values have contributed to MTN’s evolution as the leading player in emerging markets of Africa and the Middle East, with a total global subscriber base of over 200 million, serving a population under license of over 500 million people. MTN delivers uniquely designed communication solutions and is focused on providing excellent telecommunications services across the African continent under the philosophy of improving access to economic empowerment.

The company understands that the best way to gain a competitive edge in a local market is to offer different products and services customised to suit lifestyles and expectations. A vital service of MTN’s operations is MTN Business, which provides data solutions and appropriate IT infrastructure to small, medium and large-scale businesses with the purpose for them to deliver up-to-speed efficiency in their operations.

Leading in innovations

Technological innovation is vital to MTN’s existence. In response to subscribers’ demands and emerging trends, they are experiencing a variety of exciting products and services including 3.5G technology, DStv Mobile, Seamless Roaming, Mobile Money, MTN E-Selfcare, MTN [email protected], as well as Blackberry phones and services. Other innovative services like Call Me Back, MTN Me2U, Voice SMS, and the unique MTN Zone, are quite popular in the country. Very recently, MTN has again introduced services like the MTN Pay4me, Phone Backup service, Mi-Life Insurance, Vehicle Tracking service, and audio conferencing all with the aim of meeting the divergent needs of its subscribers.

A good corporate citizen – Making lives brighter

MTN acknowledges its responsibility towards its stakeholders to sustain long-term mutual value. In this regard, MTN Ghana has established relationships with governments and community groups for partnerships that are geared towards improving the quality of service it offers to Ghanaians. In order to make a meaningful impact on the lives of people and communities in which MTN operates, the company established the MTN Foundation across all its footprints globally. The MTN Ghana Foundation has been remarkable in fulfilling its mandate of improving the quality of people’s lives through appropriate Corporate Social Investments (CSI) in communities where MTN operates. As a global policy, a proportion (one percent) of each operating unit’s profit after tax is dedicated to undertaking CSI initiatives. The Foundation aims to achieve a broad community impact by supporting national development priorities in the area of health, education and economic empowerment. The Foundation has so far invested over GH¢13 million in more than 83 CSI projects across the country for all three focus areas. These interventions have impacted an estimated 2.5million people.

MTN has also instituted 21 Days of Y’ello care where staff volunteers give off their time and effort to serve their communities for 21 days in the month of June every year. MTN Ghana adjudged the best among the 21 MTN operations for recording the highest staff participation and undertaking the best CSI programmes for 2010 and 2011. As its prize, the Ghana operating unit was awarded USD100,000 twice to be invested in more social interventions in Ghana.

In support of the focus on data, MTN has invested a total of USD 90 million in the subsea West Africa Cable System (WACS), linked to an extensive terrestrial fibre network. MTN Ghana’s investment of USD 285 million in establishing the state of the art switch sites in Accra and Kumasi as well as its total injection of USD1.2 billion since it came into Ghana has made it poised to deliver bold new digital services to Ghanaians. MTN as a corporate multi-national will continue to demonstrate resilience in the face of tough challenges in the telecommunications industry in Ghana.

Why Choose MTN

There are many reasons why you should go with us when it comes to telecommunications services. We’re Ghana’s most sought-after telecommunications network provider and we’re constantly innovating our services so you can enjoy them better.

We’re also a network provider that gives you more to enhance your mobile experience. Our services add value to everything that you do. It’s really about giving you solutions to your problems so you can focus on what you do best.

With MTN, you’ll discover a world of telecommunications wonder that’ll make your life better. Whether you’re an individual or a businessperson looking to expand your connectivity, we’ve got all the services and solutions catered just for you.

Go with MTN today and enjoy truly amazing telecommunications experience.

Widest Coverage
Not just all over Ghana but also in parts of Africa where we operate. We cover remote areas where other networks are unable to because we know how important it is for you to stay connected to your loved ones.

Fastest Speed
In this day and age, we understand that everything is fast-paced. And that time is of the essence. That is why we invest in innovative telecommunications technology to cater to your every need.

Get More With Less
At MTN, we know that every pesewa matters. So we offer you the best price possible. And that’s not all, we even design various services for you to choose from because we know every individual or business is unique.

Great Customer Service
As our customer, we only give you the best, not just our products, but also our service. Our people are trained to handle your every need and request. We are always reachable and will always glad to be of service.

Contact Information

Address: Scancom Limited, Ridge Towers, 6th Avenue, Ridge-Accra. P. O. Box 281, Trade Fair, Accra, Ghana
Phone:+233 24 430 0000
Fax: (233) 021 23 19 74
Website: www.mtn.com.gh