Franko Trading Enterprise: Trusted consumer electronics retailer in Ghana

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Franko Trading Enterprise

Franko Trading, as it is popularly known in Ghana, can be said to be the biggest indigenous dealer of electronics in Ghana. That is my opinion!

Anyways, this article is not about whether it is No. 1 or not; my focus is to outline some interesting facts and achievements of this truly Ghanaian brand that has conquered all odds to be one of the trusted electronic dealers in the country.

As you read on, kindly make sure to give us feedback on this article, and just in case we missed anything, do well to share with us.

About Franko Trading

Franko Trading Enterprise is one of the most successful electronics retailers in Ghana. The company has been in business since 2004 and can be found in almost all regions and parts of the country, including rural and urban centres of trade. They have an online platform and 33 branches across the country and are thus a major player in the electronics retail market. Since its inception in 2004, the company has been among the first to offer modern technological goods to Ghana, with earlier branches in Kumasi and Accra. The Head Office is currently located in Adabraka, Accra, across from the Roxy Cinema.

Franko Trading has been in business for eighteen years. During this time, the company has experienced rapid growth and is now on an upward trajectory. This is due to its solid business model, which focuses on the needs of customers.

Who owns Franko Trading Enterprise?

Mr. Frank Osei Kwame per reports online is the CEO of Franko Trading Enterprise. In our part of the world, most CEOs of indigenous companies are usually the owners.

What makes Franko Trading successful?

The company’s large sales volumes, high market share, and brand awareness have allowed it to build a loyal customer base. It has also been able to offer its customers competitive prices, good locations, and convenient opening hours. Furthermore, the company offers reliable delivery services as well as after-sales services for its products.

What can you buy from Franko Trading?

Being one of the country’s largest electronic dealers, one can expect the following line of products: Click on each product to view prices.

Franko trading products
(Image Credit: JBKlutse)

Mobile phones

The best phone for you depends on a number of factors, and Franko got you totally covered. From premium phones, mid-range phones, budget phones, and feature phones, expect to get awesome deals.

Computers

Accessories

Televisions

Speakers

Air Conditioners

Fridges

Printers

Franko Trading Online: Buy your favourite franko phone or electronic device online

The adaptation of Fintech in Ghana largely with the introduction of Mobile Money has many many companies including Franko Trading Enterprise embraced e-commerce. Don’t allow location or your busy schedule to prevent you from getting a deal from the company. You can conveniently shop it online via frankotrading.com. They are equally active on Facebook: Franko Trading.

Aside from buying from their website, the company has introduced a mobile app to further make the digital shopping experience fun. In order to encourage online shopping, discounts are offered to customers who shop online.

Franko Trading Mobile App download links

Franko trading mobile app
(Image Credit: JBKlutse)

How to download franko trading app

Android users can download the app by clicking here.

iPhone users can download the app by clicking here.

Franko Phones Price List

Find a complete list of brands and the prices below:

Phone ModelPrice
Huawei Nova 5TGHS 1888
Huawei P30 LiteGHS 1350
Huawei Y7 Prime 2019GHS 830
Huawei Y9 Prime 2019GHS 1250
Huawei Y9s (128GB/6GB)GHS 1400
Infinix Hot 8 (32/2)GHS 605
Infinix Hot 8 (32/3)GHS 655
Infinix Hot 8 Lite (32/2)GHS 535
Infinix S5 (128/6)GHS 1035
Infinix S5 LITE (32/3)GHS 725
Infinix S5 Lite (64/4)GHS 885
Infinix Smart 4 (16GB/1GB)GHS 485
itel 2160GHS 40
Itel 5081GHS 65
itel 5606GHS 50
itel A14GHS 185
itel A56GHS 340
itel S15 (32/2GB)GHS 430
Itel S15 ProGHS 515
Nokia 7.2GHS 1600
Nokia C1GHS 290
Samsung A01GHS 595
Samsung A2 Core (16GB)GHS 435
Samsung A20SGHS 959
Samsung A51GHS 1789
Samsung A71GHS 2499
Samsung E1205GHS 100
Samsung E1207GHS 105
Samsung Galaxy Note 10 PlusGHS 5850
Samsung Galaxy S10 PlusGHS 4980
Samsung Galaxy S10eGHS 3800
Samsung Note10LiteGHS 3099
Samsung S20 UltraGHS 6999
Samsung S20+GHS 5499
Samsung Tab A (2019) 10.1″GHS 1500
Samsung Tab A8 (8.0″)GHS 820
Tecno Camon 11 (64/4)GHS 800
Tecno Camon 12 (64/4)GHS 830
Tecno Camon 12 Air (32/3)GHS 730
Tecno Camon 12 Pro (64/6)GHS 1030
TECNO Camon 15GHS 965
Tecno Phantom 9GHS 1360
Tecno Pop 3GHS 365
Tecno Spark 4 (32/2)GHS 605

Franko Phones Contacts

The primary contact to reach Frank Phones or Franko Trading is 0246422338 and 0546133188. However, it will be best to check out our Franko Trading branch location for specific contacts to shops closer to you.

Franko Trading branch locations

Franko trading branch
(Image Credit: JBKlutse)

Location is very important for any business, but for electronics, it’s vital to be able to attract customers. It must be in a good location and be easy to find. It is important to have an appropriate profile as well, as this allows the store to attract the target market. All the above requirements are satisfied at Franko trading locations.

Franko trading stores are usually located in the city centre and close to several other electronics retailers. They have 33 branches, most of which are in city centres and a few in suburbs. The stores are usually in areas with lots of foot traffic. To keep up with customer needs, the company now operates an online store with product listings across all the categories as found in their physical stores.

To locate the closest Franko trading branch, kindly go through our list of locations categorized by the region they are situated – Don’t forget to tell them you came from JBKlutse.

Greater Accra Region – Accra

  1. Adabraka Shop – Opposite Roxy Bus Stop, Adabraka, Accra. Telephone: 0302225651.
  2. Nkrumah Circle Shop 1 – Near Odo Rice Building, Circle, Accra. Telephone: 0207631070.
  3. Nkrumah Circle Shop 2 – Opposite Odo Rice, Circle, Accra. Telephone: 0261506861.
  4. Osu Oxford Street Shop – Near Vodafone Cyber Cafe. Telephone: 0246663560.
  5. Tema Shop – Community 1 Stadium road opposite waterworks, Tema. Telephone: 0246627204.
  6. Madina Shop – Madina Old Road near Barclays and Hfc Building. Telephone: 0241184688.
  7. Haatso Shop – Haatso Station Near Beige Capital. Telephone: 0243628837.
  8. Accra Shop – Opposite Despite Building, Accra. Telephone: 0561925889.
  9. LAPAZ SHOP – NII BOI JUNCTION OPPOSITE PRUDENTIAL BANK. TELEPHONE: 0561944202.
Franko Trading delivery service
(Image Credit:JBKlutse)

Volta Region – Ho

  1. Ho Shop – Opposite Amegashi (God is great building.), Ho, Volta Region. Telephone:0266363323.
  2. Hohoe Shop – Volta Region. Telephone: 0558106241.

Eastern Region – Koforidua

  1. Koforidua Shop – All Nations University, Towers Price Boateng Roundabout, Koforidua, Eastern Region. Telephone: 0268313323 – Get Direction.

Ashanti Region – Kumasi

  1. Kumasi Shop 1 – Near Ajaba Jewelry Shop, Adum, Kumasi. Telephone: 0245316969.
  2. Kumasi Shop 2 – Aseda House opposite challenge bookshop, Adum, Kumasi. Telephone: 0245232091.
  3. Kumasi Shop 3 – Adum, Kumasi. Telephone: 0501525698.Obuasi Shop – Central Mosque Opposite Adansi Rural Bank. Telephone: 0322544228.
  4. Kumasi Shop 4 – Near Absa Formally Barclays Bank. Telephone: 0206310483.
  5. Kumasi Shop 5 – Adum Near Kuffour Clinic, Adum, Kumasi. Telephone: 0322038894.
  6. Kumasi Shop 6 – Adjacent Melcom Adum, Kumasi. Telephone: 0261586124.

Central Region – Cape Coast

  1. Cape Coast Shop – Old Guinness Depot, Cape Coast, Central Region. Telephone: 0264212339.
  2. Kasoa Shop – Opposite Polyclinic, Kasoa, Accra. Telephone: 0264084686.
  3. Swedru Shop – Opposite Melcom, Central Region. Telephone: 0557872937.

Western Region – Sekondi

  1. Takoradi Shop – Near Super Star Hotel, Takoradi, Western Region. Telephone: 0249902589.

Northern Region – Tamale

  1. Tamale Shop – Old Salaga Station market, Northern Region. Telephone: 0265462241.

Oti Region – Dambai

Not listed

Bono East Region – Techiman

  1. Techiman Shop – Taxi rank near Hfc Bank, Techiman, Brong Ahafo. Telephone: 0275577500.

Ahafo Region – Goaso

Not listed

Bono Region – Sunyani

  1. Sunyani Shop – Opposite Cocoa Shop, Sunyani Brong Ahafo. Telephone: 0202765836.
  2. Berekum Shop – Berekum Roundabout Opposite SG-SSB Bank. Telephone: 0209835344.

North East Region – Nalerigu

Not listed

Savannah Region – Damango

Not listed

Western North Region- Sefwi Wiawso

  1. Takoradi Shop – Cape Coast Station Near Super Star Hotel, Sekondi. Telephone: 0312032932.
  2. Tarkwa Shop – Near Shell Filling Station, Tarkwa, Western Region. Telephone: 0267207875.

Upper East Region – Bolgatanga

  1. Bolga. Telephone: 0501538603.

Upper West Region – Wa

  1. Wa Shop – Zongo Opposite Mama’s Kitchen, Upper West Region. Telephone: 039204472.

Opening hours at Franko Trading Shops

Franko Trading has flexible working hours that run from 7:30 AM to 6:00 PM from Mondays to Saturdays and remain closed on Sundays and public holidays.

  • Monday 08:00 AM- 07:00 PM
  • Tuesday 08:00 AM- 7:00 PM
  • Wednesday 08:00 AM- 7:00 PM
  • Thursday 08:00 AM- 7:00 PM
  • Friday 08:00 AM- 7:00 PM
  • Saturday 08:00 AM- 7:00 PM
  • Sunday Closed

How to pay for products at Franko trading?

Franko Trading accepts Cash, Mobile Money, and POS card payment at all their shops. 

Competitors

Their main competitors are local retailers of consumer electronics and other established shopping centres.

Customer satisfaction

A quick social media survey will reveal that customers are satisfied with the service they receive at Franko Trading. When asked about the company’s customer service and shopping experience, an overwhelming majority of netizens responded positively. Aside from good customer service, customers take delight in the fact that store locations are easy to find and close to their homes or workplaces.

The majority of regular shoppers rated the prices as good value for money and said their experience had been pleasant. Almost all would recommend Franko Trading to friends and family members who wanted advice on electronics shopping online or from a local shop like theirs-so if you’re looking for where you should buy electronics both in a physical store or online, then take note!

Prospects

The company has begun to provide its own branded products, beginning with the Franko Television in a variety of sizes. Due to its improved display quality, durability, and affordability, the Franko TV has enjoyed significant success and popularity in the Ghanaian market since its inception.

Franko Trading seems to be doing many things right, but it must stay ahead of its competitors if it wants to maintain its position as a market leader.

Here are some ideas:

light bulb
(Image Credit: JBKlutse)

Offer more services

Franko Trading already offers a great number of products in-store and on their online platform, but what about other types of products? If Franko can offer an even wider range of electronics, it will give customers more options and make them less likely to buy their products elsewhere. The company could also offer repair services for products that don’t work properly (e.g., faulty screens). This would help build trust and attract customers who may have bought the product elsewhere.

Improve customer service

Franko Trading has great customer service. But I think there’s still room for improvement here: what if they offered free delivery on all orders over a fixed amount? That way, people won’t have anything stopping them from buying everything under the sun! And maybe even throw in some freebies every once in a while, so people feel like their money was well spent. It’s all about making sure everyone walks away happy from every interaction they have with the company.

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