Tonaton touts itself as the largest online marketplace in Ghana. The site allows users to buy and sell from various people who have signed up on the platform across the country.
So all you have to do is to search for what you will buy and you’ll be connected to a seller and it continues from there. But as a seller, here are some few things you have to know how to do in order to be successful.

Basic tonaton tips

How to post and ad

Posting an ad on Tonaton.com is quick and easy! Simply click the yellow Post Ad button on the right top corner of the screen and follow the instructions.
If you are not already logged in, you will need to log in as the first step of posting your ad.
Your ad will go live once it has been reviewed (this usually takes less than 1 hour during office hours).
Please note, all first time posters are verified before ads are approved.

How to delete ad

To delete an ad, you can go to your ad’s page and click on the “Delete ad” option.
Tip: you can find your ad easily by logging in to your account and visiting your “My ads” page!

How to edit an ad

To edit an ad, go to your ad’s page and click on the “Edit ad” option.
Tip: you can find your ad easily by logging in to your account and visiting your “My ads” page!

How to set a new password on tonaton

To set a new Tonaton.com password, log in to your account, go to the “Settings” page and enter a new password.
If you have forgotten your Tonaton.com password, you can:

  • go to the log-in page and click on the “Forgot your password?” link
  • go to one of your ads, click on “Edit ad” or “Delete ad”, and click on the “Forgot your password?” link.

If you have created an account via Facebook, you will not have a Tonaton.com password. You can log in to your account via Facebook without a password.

What to do when you can’t find an ad you posted

Tip: you can keep track of your ads easily by logging in to your account and visiting your “My ads” page!
Your ad may not be live due to one of the following reasons:
• It is still under review – this will show on your My Ads page, under “Ads under review”
• It may have it violated tonaton’s posting rules – if your ad needs to be edited before it can be published, this will show on your My Ads page, under “Ads that need editing”
• You have used up your free ad allowance
You may consider contacting tonaton for further assistance.

Your ad can be rejected

All of the ads are manually reviewed – if your ad violates tonaton’s posting rules it will be rejected. You can read what changes you have to make before the ad can be approved in the rejection email.
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