As cities begin to reopen and people start moving again, Uber is proceeding with caution and safety top of mind. While exercising social distancing is a must, we will all have a role to play to help each other stay healthy when travelling. See some tips below on travelling with Uber.
1. Travelling terms: Practising social distancing remains critical to curbing the spread of the coronavirus. That’s why non-essential travelling has been strongly discouraged. With the relaxation of travel restrictions, for those who do have to leave the house, Uber is available to take you where you need to go but to limit the spread of COVID-19, travelling in an Uber or any private vehicle has been limited to 60% capacity.
2. Mask: All Uber riders, drivers and couriers will be required to wear a mask or face covering when taking a trip. As part of a new in-app safety checklist, before drivers and couriers go online, they will be asked to take a selfie to verify they are wearing a mask or face covering using new object recognition technology. Any driver or courier who is not wearing a mask or other face-covering will not be able to go online.
3. Checklist ready: Uber has also introduced a Safety Checklist which will require drivers to confirm that they’ve taken additional safety measures such as regularly sanitising their car and making hand sanitiser available for their riders while riders will be required to take safety precautions like washing their hands before getting in the car, sitting in the backseat and opening windows for ventilation.
4. New feedback system: We have added new options for feedback in the Uber app, including if a rider or driver is not wearing a mask. Anyone who is repeatedly flagged for violating our new safety policies risks losing access to Uber’s apps.
Alon Lits, General Manager of Uber, Sub Saharan Africa, says, “Ensuring the health and safety of both drivers and riders is a core focus of ours at Uber. We will continue playing our part to best support those who make use of our services. As we navigate through these uncertain times, one certain thing is the spirit of unity. We are in this together.”
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