One major advancement in MTN Ghana’s digital journey apart from the introduction of the Ayoba app was the relaunch of its service app, myMTN app. The telecommunications network reintroduced its network service app to set the tone for its bright digital future.
The relaunch of the service app, as well as the introduction of the Ayoba app, helped MTN Ghana to advance its efforts to become a digital service operator by expanding its digital portfolio. Looking at the progress of the app, it is evident that it became the most used telecom service app in Ghana barely months after its reintroduction.
READ ALSO – MTN Ayoba: More than just a messaging app.
The success of the myMTN app could be attributed to its all-new awesome intuitiveness, which puts more control in the hands of customers, and allows customers to solve issues on the network without the assistance of a customer service representative.
MTN Ghana has fully integrated its mobile money service, MTN MoMo into the app, making it a more convenient way to undertake all MoMo transactions. The app provides a much easier way to buy airtime and bundles, check your balance and manage your MoMo account. It also comes with a Store locator.
Another key feature of myMTN app is the unlimited access to information about MTN Ghana’s products and services. The myMTN app is the one-stop-shop for all MTN services, providing customers with one-click access to everything from MTN. MTN Ghana currently gives customers 50MB free data after installing the app.
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