MTN Ghana

MTN internet users in Ghana and more than a dozen other Sub-Saharan African countries, for the past two days, have been experiencing frustratingly slow internet speeds. This is after two undersea cables along the continent’s western coast were damaged earlier this week.

MTN Internet slows down after undersea cables break

While the cause of the accident is still unknown, there are ongoing efforts being made in order to repair the damaged cables and restore internet services to normal. However, with parts of the cabling lying deep under water, there’s no clear timeline for full restoration of fast internet connectivity.

MTN internet slows down after 2 undersea cables break off western coast
A mapping of the undersea cabling

The West African Cable System together with the SAT3/WASC — lying in the Atlantic Ocean — are the service provider for MTN and other telecom operators; connecting Ghana, South Africa, and several other African countries to Europe. According to South Africa’s Openserve, one of the two breaks is located near Libreville, Gabon, with the other being in the vicinity of Luanda, the Angolan capital.

MTN Ghana issued out an apology to subscribers via its social media accounts. “MTN wishes to apologise to subscribers across the country for challenges they are experiencing in accessing data services and international outbound calls. This is as a result of International undersea fibre cable cut. Our engineers are working to resolve the challenge. We sincerely apologize for the inconvenience.”

This is a developing story, and we’ll keep you updated as and when relevant information flows in.



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