5 Windows 10 April 2018 problems and how to get them fixed

Windows 10 April 2018 problems

Are you one of the many Windows OS users who have been experiencing Windows 10 April 2018 problems since downloading and installing it? Don’t worry. A number of the issues have been fixed so far, and here they are for you to utilize.

How to fix Windows 10 April 2018 Update installation problems

If you’re experiencing problems while using Windows Update to download and install the Windows 10 April 2018 Update, you can use the Windows 10 troubleshooter to help you identify any problems.
Additionally, this can also reset the Windows Update app, and help kickstart the installation.

Here’s how to go about it:
Click the Start menu, then you click the cog icon on the left, opening up the Settings window. Click ‘Update & Security’ then ‘Troubleshoot’.
Click on ‘Windows Update’ then ‘Run the troubleshooter’ and follow the instructions, and then click ‘Apply this fix’ if the troubleshooter finds a solution.

Windows 10 April 2018 problems
IMAGE:TechRadar

Free up disk space

For some people, the update process works for a while, then reaches a point where the Windows 10 April 2018 Update stops installing, reverting back to a previous version of Windows 10.

That’s likely because there’s not enough space on your hard drive for the update to continue, so you’d need to free up space by deleting some files.

The 32-bit version of April 2018 Update requires 16GB of free space, while the 64-bit version needs 20GB on the hard drive where Windows 10 is to be installed. So in order to prevent your update from failing, you’d need to make sure that you have that much space on your hard drive.

Windows 10 April 2018 problems
IMAGE:TechRadar

Once that’s done, try installing the Windows 10 April 2018 Update again.

Disable anti-virus software

There are times your antivirus program prevents certain system updates. So disable your antivirus before trying to install the Windows 10 April 2018 Update. If that fixes the problem, don’t forget to enable and resume using it normally once the installation has completed.

In some extreme cases, it may be necessary that you uninstall the software temporarily. Just remember to reinstall it once the April 2018 Update installs successfully.

Reset the update

If the problems still persist at this point, then you may need to reset the update service and try again.

Using the Command Prompt, type ‘CMD’ into the searchbar and right-click on ‘Command Prompt’. Then you select ‘Run as administrator’.

Windows 10 April 2018 problems
IMAGE: TechRadar

Once open, type in the following, pressing Enter after each line:

net stop wuauserv

net stop bits

net stop cryptsvc

Ren %systemroot%\SoftwareDistribution\SoftwareDistribution.bak

Ren %systemroot%\system32\catroot2 catroot2.bak

net start wuauserv

net start bits

net start cryptsvc

Once you’re done with that, restart your PC and try installing the April 2018 Update again.

Install the Windows 10 April 2018 Update via USB or DVD

If you’re still having trouble downloading and installing the Windows 10 April 2018 Update, you should try installing it from a USB drive.
To do so, you’ll need a USB stick or blank DVD with 5GB of space, to add the installation files.

Download and install the tool, then open it up and agree to the license terms. On the ‘What do you want to do?’ page, select ‘Create installation media for another PC’ then click ‘Next’. Select the language, edition and 32-bit or 64-bit version, then select either ‘USB flashdrive’ or ‘ISO file’, depending on whether you’re installing from a USB drive or from a DVD (select ISO file for this).

You can download the Windows 10 April 2018 Update 1803 (64-bit) ISO image directly from Microsoft.

There is also the Windows 10 April 2018 Update 1803 (32-bit) ISO file available if you have older 32-bit hardware.

Once the tool has formatted and created the installation drive, you can restart your PC, boot from the drive and install the Windows 10 April 2018 Update from scratch.

The disappearing desktop issue

There have been alarming reports of users’ desktops disappearing linked with certain machines running Avast antivirus.
Fortunately, the windows update, build KB4284835, seems to have fixed it. The update ‘Addresses an issue that caused the system to start up to a black screen.’ Apparently the cause was an incompatibility with certain PC tune-up services.

Chrome keeps crashing after installing Windows 10 April 2018 Update

Some Chrome browser users have been experiencing crashes while browsing the internet. Here’s how to fix the issue:

Install the 17134.5 update via the cumulative update KB4135051 and then run the Command Prompt as an Administrator and enter:

dism /online /add-package /packagepath:%homepath%\downloads\Windows10.0-KB4135051-x64_22fd6a942c7b686a5434bcc8dfc87f3379c99437.cab

Alternatively, you can input the following Windows shortcut keys to wake the screen: Windows logo key + Ctrl + Shift + B.
Windows tablet users can also trigger the same command by simultaneously pressing both the volume-up and volume-down buttons three times for two seconds.

How to fix ‘The update isn’t applicable to your computer’ error

If you get an error message that reads ‘The update isn’t applicable to your computer’, then you’ll need to make sure you have all the latest Windows updates installed.

To do this go to Settings > Update & Security > Windows Update and click on ‘Check for updates’. Install all the updates that are found, and try installing the Windows 10 April 2018 Update again.

Windows 10 April 2018 Update SSD problems

We’ve seen numerous reports that the Windows 10 April 2018 Update is causing problems with certain makes of solid state drives (SSDs). First of all, it became apparent that the Windows 10 April 2018 Update was encountering a show-stopping bug with some Intel SSDs, which affected the Intel SSD 600p Series and Pro 6000p Series NVMe drives.

Windows 10 April 2018 problems
IMAGE:TechRadar

Microsoft and Intel are aware of the issue, and has placed a temporary block in place, and once the software giant has implemented a fix, the update will be made available for PCs with these SSDs once again.

We’ve also heard that the Windows 10 April 2018 Update is also experiencing problems with Toshiba SSDs. The affected drives are the Toshiba XG4 Series, Toshiba XG5 Series and Toshiba BG3 Series, and again a block has been put in place.

If you have one of these drives, and have been hit by this problem, you can download Cumulative Update KB4100403, which fixes the problem. If for some reason you can’t download this update, Microsoft’s advice is to reinstall the previous update. If you’re stuck, there’s further help provided by the company on how to do that over here.

On-screen keyboard no longer works in Windows 10 April 2018 Update

To fix this issue, open up the Settings app, then go to ‘Devices’ and click on ‘Typing’ in the left-hand menu.

Under ‘Touch keyboard’ make sure that ‘Automatically show the touch keyboard in windowed apps when there’s no keyboard attached to your device’ is enabled.

If it is, try disabling it, then re-enabling it.
You may also need to turn it on by going to Settings > Ease of Access, then selecting ‘Keyboard’ and making sure ‘On-Screen Keyboard’ is set to ‘On’.

How to uninstall Windows 10 April 2018 Update

If you’re still encountering problems with the Windows 10 April 2018 Update, or you don’t like the changes Microsoft has made, then you can uninstall the April 2018 Update and revert to a previous version of Windows.

We’d caution against this, as you may miss out on future security updates from Microsoft, but if you’d rather go back until all the bugs and problems with April 2018 Update has been fixed, then follow these instructions.

First, go to Settings > Update & security > Recovery and click on ‘Get started’ under where it says ‘Go back to the previous version of Windows 10’.

A window will appear asking you why you want to revert to a previous version. Answer the question (this helps Microsoft improve future versions of Windows), then click ‘No, thanks’ from the next window. This is where it asks you if you want to check for any updates.

Click ‘Next’ on the window that follows, then ‘Next’ again, making sure you have your Windows log in details handy. Finally, click ‘Go back to earlier build’ and the Windows 10 April 2018 Update will uninstall.

If you try to uninstall April 2018 Update after 10 days you’ll likely find this option isn’t available. Unfortunately, the only way to uninstall April 2018 Update after that is to perform a fresh install of Windows 10 using an ISO file of an older version.

If you have a problem that is not addressed in this article, you can visit this site to read further, and hopefully find the solution to your issues.

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